Ive experienced this app for over a year. It did more damage than it did good. Many judged, I even got told one time I was a "insert not appreciate word here" and to make matters worse people can end the conversation out of no where, making you feel more hopeless than you already do. I used the app during the most severe depressing and overwhelming aniexty of my life. (Of course I overcame it thank God) but not because of this app, this with a lot of other things made me lose trust in people and count on myself, so I cant be all mad. Not to mention the people assisting and listening arent trained they are just people with their own problems enough to effect their ability to help. I found myself listening to the listener rather than them to me. And those experiencing issues try to compare it to yours when its nothing alike.